Allowing Access to Mindstudio From Your Network

For corporate networks or VPNs

Some corporate networks or VPNs may block access to required MindStudio services, preventing the platform and its features from working as intended. To ensure full access, your IT or network administrator should allow traffic to the following domains and protocols:

Required Domains & Protocols

Please make sure the following are whitelisted:

URL / Protocol	Description
https://app.mindstudio.ai	The main MindStudio user interface
https://v1.mindstudio-api.com	Core API for agent runs and management
wss://v1-socket.mindstudio-api.com	Real-time communication (e.g., for agent logs or chat flows)
https://files.mindstudio-cdn.com	User-uploaded and agent-related files
https://images.mindstudio-cdn.com	Hosted image content for agents and UI
*@mindstudio-hooks.com	Required to send emails via agent workflows

Recommendations

• Firewall Rules: No firewalls should be blocking outgoing HTTPS (TCP port 443) or WSS (WebSocket Secure) traffic to the above URLs.

• DNS Whitelisting: If using a DNS-based content filter, all the above domains must be resolved and accessible.

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Still Having Issues?

Contact us at [e-mail] with any network logs or firewall reports, and we’ll be happy to help your IT team troubleshoot.